FAQ

When will my order be shipped?

I ship all orders as soon as possible, which means between 1 and 7 days. You will receive an email when the order is in the mail ♡

My package is missing.

Due to various circumstances that can slow down shipping, especially over international borders, please give your package at least 3 weeks after it has shipped before considering it lost. If 3 weeks have passed and you still have not received it, please don't hesitate to contact me.

If you are ordering during the Christmas holiday season (November - December) please allow for an extra 2 weeks of shipping. I cannot guarantee that orders will be received by Christmas.

My package arrived damaged.

Please contact me and I will be happy to try and help.

Do you accept returns/exchanges?

I do not accept returns or exchanges.

Can I cancel my order?

You can cancel your order as long as I haven't shipped it yet. The earliest I will ship an order is 24 hours after purchase, so you will always have at least 1 day to cancel. You can do so by contacting me.

You don't deliver to my country.

You can definitely contact me and request your country be added to the list of locations I ship to! Please note that per the Norwegian mail, I currently cannot ship to the following countries: Afghanistan, Belarus, Bhutan, Haiti, Israel, Libya, Palestine, Russia, Sudan, Syria, South Sudan, Yemen.

I haven't received a confirmation email/shipped email.

Check your spam folder ♡ If you still don't see anything, you're welcome contact me.

The item(s) I wanted are sold out, will you be restocking? Is so, when?

Anything that sells well will definitely be restocked, usually within a month or so. However, if something does not sell well, then I likely won't be restocking. If you're curious about a specific item, please contact me ♡

You've drawn something I want a sticker/print of, but it's not for sale.

You can definitely contact me and request something be made into a sticker, print, etc! If I get enough requests for something then I will try to make it ♡

Are you open for commissions?

I am not open for commissions right now, but thank you for your interest!

I have more questions!

Don't hesitate to contact me with any questions or concerns ♡